Closing date: 27th March 2015

The image and reputation of Marylebone Cricket Club (“the Club”) is essential in maintaining the status of Lord’s as the Home of Cricket.  Consequently, the Club places a high importance on quality services for Members and a polite and professional customer service ethos.

We are now recruiting a Membership Administration Assistant to support a variety of administrative processes, supporting the Club membership, including the registration of new Candidates on the Waiting List for membership, maintenance of the Candidates’ Waiting List, and administration of meetings between prospective Candidates and the Club’s Endorsers.

Required skills and experience

The role requires handling of correspondence and enquiries from Club Members and the general public with respect to subscriptions, different categories of membership and the Candidates’ Waiting List.

Applicants should be smartly presented with good written and spoken communication and excellent customer service skills.  In addition, knowledge of, and an interest in cricket is also essential, along with excellent IT and numeracy skills, attention to detail and flexibility, especially during the cricket season.  Some similar experience would be advantageous.

Please click here to view the full job description for this role.

Values and behaviours

In line with the Club’s Values, applicants will need to demonstrate:

• A positive and proactive approach to all elements of the role
• Responsibility for your own actions and outputs
• Demonstrate respect and courtesy to the Club's staff and visitors
• Promote teamwork by supporting others and sharing knowledge
• Deliver high quality work and service in a timely manner
• Skills and ability testing will form part of the selection process.

Please submit your CV and covering letter, stating salary expectations, for the attention of Carlotta Nelson, Human Resources Advisor at jobsatlords@mcc.org.uk.